Category: Reputation Management

Are Your Online Reviews Helping You Attract New Patients?

There are many approaches to online marketing that can help you reach more people and attract new patients, especially if you keep up with trends in SEO. With that said, online reviews from satisfied patients can be particularly compelling to someone looking for a new dental office. After all, positive information in this setting is… Read more »

What Are You Doing To Protect Your Reputation Online?

While a well-maintained website gives you the chance to effectively promote your dental practice, others will have a chance to share their thoughts on you through online reviews. Fortunately, when you provide quality care, and encourage people to share positive experiences, you can make sure people find glowing comments from patients. What you should know… Read more »

Positive Online Reviews Can Help You Reach More People

It seems safe to assume that just about everyone likes hearing compliments. Compliments in the form of positive reviews for your dental practice can certainly be welcome – they can also help you promote your services online more effectively. The importance of good online feedback is hardly a secret. In fact, Google My Business is… Read more »

Relying On Social Media To Support Your Practice Online

If you feel that a social media presence holds little value for your dental practice, you can miss out on important opportunities to boost your visibility online. With the right approach to social networking, you can expand your reach, manage your practice’s reputation, and create stronger connections with your current patients. If you are unsure… Read more »

Do Your Clients Need to Vary Their Reviews?

Savvy business owners know how valuable Google reviews can be for their business. Google reviews are a marker of trustworthiness and legitimacy. As we’ve covered before, of course you want high Google review aggregate scores. However, a negative review here and there is not the end of the world. If you haven’t already done so,… Read more »

Respond to Google Reviews from Google Maps Desktop

Social tools and online review platforms give you an easy-to-use channel for communicating with customers and clients. You can receive direct feedback and use that feedback to inform your business practices. This tool makes it easier to communicate, but it also creates an obligation for you as the business owner. You need to respond to… Read more »

Approach Online Business Reviews with a Strategic Mindset

Whether your business is product- or service-oriented, you need to take a hands-on approach to managing your online reviews. That’s because online reviews are the easiest way to build your reputation, or destroy it if you’re not paying attention. You don’t have to sit idly by as online reviews happen — you have agency when… Read more »

Google Social? Reviews Are All You Need

Over the past five years, it seems like everyone has tried their hand at a social media platform. This type of online community building and interaction has changed how we interact with each other and brands as well. It makes sense that Google would dive into this space, hence their Google+ project that never really… Read more »

Monitoring Changes In Online And Social Media Reviews

The posting of online reviews can potentially help your practice. After all, people in your area who find you online can see glowing comments attached. Of course, the idea of a rating attached to your name – one you feel you have little control over – can be scary. Facebook is actually removing the ratings… Read more »

Anxious About Negative Google Reviews? Relax

No business wants to hear that its customer or client has had a negative experience. It’s easy to look at a negative experience as a failure. However, no business has a spotless record. You’re allowed to make mistakes and grow from them. When that negativity manifests itself as a negative Google review on your business… Read more »