Category: Reputation Management

Monitoring Changes In Online And Social Media Reviews

The posting of online reviews can potentially help your practice. After all, people in your area who find you online can see glowing comments attached. Of course, the idea of a rating attached to your name – one you feel you have little control over – can be scary. Facebook is actually removing the ratings… Read more »

Anxious About Negative Google Reviews? Relax

No business wants to hear that its customer or client has had a negative experience. It’s easy to look at a negative experience as a failure. However, no business has a spotless record. You’re allowed to make mistakes and grow from them. When that negativity manifests itself as a negative Google review on your business… Read more »

Encourage Google Reviews to Build Your Online Reputation

As a service-oriented business in 2018, there are few things more important than your online reputation. What people say about your dental practice on the Internet goes a long way toward helping you bring in new clients. However, a poor online reputation (or a lack of one entirely) can keep new patients away. One of… Read more »

Helping You Maintain A Good Reputation Online

When people perform a search online for local dental care, they can find more than just a practice name and address. When a possible new patient finds you through Google, or another search engine, they can find online reviews that may affect their perception of you. Some may decide to peruse patient comments, while others… Read more »

How Do I Handle A Negative Review About My Practice?

While you may take a meticulous approach to managing the experience of each of your patients, negative reviews about your practice will still happen. Even the most proactive dental practices still have to address online criticism. And make no mistake, you should address it. Managing your online reputation is so important to the health of… Read more »

Learn More About Our Cup Of Coffee Campaign!

Reviews are essential for your online marketing strategy, since Google factors them into rankings and people look for them before visiting a new business. However, sometimes trying to earn them can be difficult. Fortunately, we have a special campaign to help encourage new reviews from patients!

How Do I Get My Patients To Leave Reviews?

We don’t visit any store or restaurant these days without first doing a little cursory research online. We look to see if there’s a website and of course, check out reviews. As a dentist, having little to no reviews can hurt if a practice a town over is swimming in four and five-star reviews. How… Read more »

Do You Have Questions About Reputation Management?

Managing your reputation online is essential for a successful marketing strategy. Reputation management involves everything from garnering reviews to staying active on your social media accounts. In today’s blog, we’re going to answer a few common questions about this process!

Why We Recommend Google Reviews

There are plenty of places to garner reviews online, from Facebook to Yelp. However, we always recommend our clients have Google reviews available. They can offer a number of benefits, including SEO. In today’s blog, we’re going to talk about the importance of Google reviews, why we avoid Yelp, and how special software can help… Read more »

What Should I Do If I Receive Negative Reviews?

Seeing a positive testimonial on your social media pages or on your Google page can be exhilarating. Not only is a person letting you know how well your team did, but this can also help other people in their decision to make an appointment. But what about negative reviews? How should you react to those?… Read more »