AT&T Research shows that nearly 69% of a business’s calls will be put on hold. No one enjoys sitting on a dead line, or listening to irritating muzak. In fact, people tend to give up before you can get to them. Fortunately, there is an option to make being on hold a little more engaging (and useful). Informer Messages has a service offering custom-made on hold messages to educate and engage your patients while they wait.
Frequently Asked Questions About Informer Messages on Hold Service
Question: What are messages on hold?
Answer: These are short messages that will play when a patient is put on hold. The messages can discuss dental health tips, specific procedures, or even specials or promotions that your office is currently offering.
Question: Will these be template recordings?
Answer: Not at all! Informer Messages on hold offers custom-made recordings. Before they begin recording your messages, they will meet with you to discuss your practice, your services, and your approach to dentistry. The messages will be tailored around procedures you want to promote or helpful information you want to give. They will be high quality, professional recordings personalized for your dental practice and designed to help your practice grow.
Question: How much does the service cost?
Answer: The service costs $69.95 a month. The cost includes an interview, writing your message, recording them, and keeping them updated throughout the year. Informer Messages will also help set the recordings up on your phone system. You can call them today to schedule your free 15-minute Discovery Session to find out how Informer Messages can help your practice grow.
Question: How do I get started?
Answer: You contact MDPM Consulting at our email or phone number above or you can contact Informer Messages directly. You can visit their contact page to submit a request for more information, or simply call 1-800-862-8896.
Do you have questions about improving your phone service? Looking for new ways to help your practice grow? Then contact us today and let us help! Send an email to MDPM Consulting at [email protected], or give us a call at 972-781-8861!